Lesson 2 of 8 · Create an AI-Powered FAQ in One Afternoon
In this lesson. One source of truth per answer, then simplify.
What you will learn
- One source per answer
- Short answers
- Owner for conflicts
Walkthrough
You will attach the policy or doc, draft a short answer, and keep the source link. AI simplifies; it does not become the policy. Conflicts go back to the owner of the doc.
Work through the ideas in order. After each point, pause and connect it to a task you already do — a document, a workflow, or a feature you own. The goal of Create an AI-Powered FAQ in One Afternoon is usable skill, not a pile of notes.
If something is unclear, rewrite it in your own words before you continue. Teaching the step back to yourself is the fastest way to see gaps.
Practice
Draft five FAQ answers with a source link on each.
Keep the first attempt small. A finished example you can reuse beats a perfect plan you never run.
Check your understanding
- Can you explain the goal of this lesson in one sentence to a teammate?
- Where would you apply “One source per answer” in your own work this week?
- What would you change on a second pass of the practice?
Next. Continue to the following lesson when the practice has a real artifact, even a rough one.