Learn practical admin workflows and safe habits for using AI around healthcare documentation.
Includes practical lessons, exercises, and a clear next step after you enroll.
About this course
Curriculum
Lessons are listed in order. Each one has a goal, a walkthrough, practice, and a short check before you continue.
- 01Admin jobs versus clinical jobsScheduling, forms, and explanations — not diagnosis.
- 02Forms, benefits language, and call summariesDraft from approved scripts; humans send.
- 03PHI and vendorsMinimum necessary, BAAs, and what never goes to a consumer chatbot.
- 04Patient-facing explanationsPlain language from approved content, with a nurse/staff path.
- 05Quality sampling in a regulated environmentAudit drafts the way you audit other patient comms.
- 06A cautious rolloutOne clinic, one workflow, one owner, counsel informed.
- 07Workshop: a complete pass on a real taskCombine the earlier lessons into one working example you can keep.
- 08Quality bar, common mistakes, and a 30-day planLock in a checklist so the skill survives after the course ends.