Learn the building blocks of a chatbot: role, knowledge, tone, and limits. Then set up a simple assistant you can actually use.
Includes practical lessons, exercises, and a clear next step after you enroll.
About this course
Curriculum
Lessons are listed in order. Each one has a goal, a walkthrough, practice, and a short check before you continue.
- 01What your chatbot is forWrite a one-page job: users, questions, and out-of-scope topics.
- 02System prompt and personality without fluffGive rules, tone, and refusal lines — not a novel backstory.
- 03Knowledge: what the bot is allowed to knowGround answers in a small approved set, or say you do not know.
- 04Conversation state and helpful follow-upsRemember the last goal, not the entire novel.
- 05A clickable prototypeWire prompt, knowledge, and a simple UI so someone else can try it.
- 06Handoff to a human and next featuresDecide when the bot stops and who receives the transcript.
- 07Workshop: a complete pass on a real taskCombine the earlier lessons into one working example you can keep.
- 08Quality bar, common mistakes, and a 30-day planLock in a checklist so the skill survives after the course ends.